Shipping policy

At The Flawed Flock Co., many of our products are made to order. This means your item is produced specifically for your order before it is shipped.

Processing and Production

Orders require production time before shipment. Production times can vary depending on the product, order volume, availability, and fulfillment provider.

Once your order has shipped, you will receive shipping or tracking information when available.

Shipping Times

Delivery estimates shown during checkout are estimates and are not guaranteed. Shipping times begin after production is complete.

Delivery may be affected by carrier delays, weather, holidays, high-volume periods, or other circumstances outside our control.

Shipping Rates

Available shipping methods and applicable shipping charges are displayed during checkout before your order is completed.

Multiple Packages

Items within the same order may occasionally be produced or fulfilled separately. If this occurs, your order may arrive in more than one package and packages may arrive on different days.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible. Once an order has entered production or shipped, we may not be able to change the address.

Lost, Delayed, or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us with your order number and relevant details so we can review the situation and determine the appropriate next steps.

International Shipping

Shipping availability is determined by the options presented at checkout. International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by their country or local authorities.

Questions About Your Order

If you have questions about shipping or an existing order, please contact The Flawed Flock Co. using the contact information provided on our website and include your order number whenever possible.